The Village of Oak Park | 123 Madison St. Oak Park, IL 60302 | village@oak-park.us
Oak Park offers a variety of services that can be accessed online from a computer, tablet or smart phone. Some of the services are managed directly by the Village, while others are third-party vendors authorized by the Village to conduct transactions.
The Village of Oak Park provides a wide range of services, from public safety programs like fire and police protection to support for housing, historic preservation and neighborhood relations. Don't see what you are looking for? Use the search feature at the top of the page.
Oak Park operates under the village manager form of government. A part-time, elected legislative body of a president and six trustees hires a professional manager to oversee the day-to-day administration of government programs and services.
Oak Park boasts excellent schools, world class architecture, shopping, dining and an extensive public transportation network. But Oak Park is more than a place – it also is a way of life. Use the links in this menu to learn more about our community and the many services available to residents and visitors alike.
Oak Park offers a variety of services that can be accessed online from a computer, tablet or smart phone. Some of the services are managed directly by the Village, while others are third-party vendors authorized by the Village to conduct transactions.
The Village of Oak Park provides a wide range of services, from public safety programs like fire and police protection to support for housing, historic preservation and neighborhood relations. Don't see what you are looking for? Use the search feature at the top of the page.
Oak Park operates under the village manager form of government. A part-time, elected legislative body of a president and six trustees hires a professional manager to oversee the day-to-day administration of government programs and services.
Oak Park boasts excellent schools, world class architecture, shopping, dining and an extensive public transportation network. But Oak Park is more than a place – it also is a way of life. Use the links in this menu to learn more about our community and the many services available to residents and visitors alike.
Here are links to some of the most popular items on the Village web site.
Here are links to some of the most popular items on the Village web site.
The Village is launching an Alternative Response to Calls for Service Pilot Program this fall with the goal of enhancing overall community well-being and offering a compassionate alternative to emergency calls related to mental health. Earlier this year the Village Board approved Phase 1 of the plan, which will focus on two critical components: Providing an unarmed response to low-risk calls and implementing a Community Care Navigation model.
Unarmed response to low-risk calls…Phase 1 introduces an unarmed response to low-risk calls through the employment of non-sworn Community Service Officers (CSOs). This approach addresses calls unrelated to mental health crises that don’t necessitate a traditional police response. By hiring three additional CSOs, the Village aims to handle calls related to issues such as property damage, minor thefts, motor vehicle accidents and falls occurring on public property more efficiently and effectively. The CSOs will be civilian members of the Police Department, trained to manage these specific situations without carrying firearms.
Community Care Navigation…The second component of Phase 1 involves the implementation of the Community Care Navigation model. This model will be supported by the Village hiring one program manager and two mental health clinicians. These professionals will provide essential follow-up care and connect community members to additional services after emergency interactions. This care model emphasizes continued support and linkage to services, addressing needs that may not be met through a conventional emergency response. Community Care Navigators will follow up with individuals and their families, offering a warm introduction to various community service providers. Their role also includes rapid response to direct calls to the Village related to unhoused individuals and traumatic community events.
The implementation of the Alternative Response to Calls for Service Pilot Program marks the culmination of extensive efforts to assess how the Village responds to emergency calls. This included community advocacy for reimagining public safety, state legislation such as the Community Emergency Services and Support Act (CESSA), and insights from the BerryDunn Community Safety Study. Collaboration with internal and external public safety partners also shaped the proposed model, aligning with the Village Board’s goals. For more background about the project, visit www.oak-park.us/communitysafety or contact communitysafety@oak-park.us.
